Frequently Asked Questions
Cash on delivery - payment in cash to the courier upon delivery of the order.
Delivery time is 1 working day (for orders placed before 17:00 on working days). Delivery to the customer's address is made within the working day. If you have specified delivery to a courier's office, you can collect your parcel from the office after 09:00 in the morning.
In case of emergency situations such as: bad weather conditions, public holidays, etc. delays in delivery times may occur, but these are circumstances beyond our control for which we cannot accept responsibility.
Our shipments are delivered by courier company Econt Express
Shipments that are fragile are securely wrapped in airfoil and insured in advance. If they break during transportation, the courier company will cover the damage.
The shortest delivery time is the next day after the order, as they do not have express same day delivery.
